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22 Jul 2010 16:15
AWARD SUCCESS CONTINUES ON RIGHT TRACK FOR TRAIN OPERATOR
Northern Rail and its partners continued their award success when they picked-up two accolades at the recent National Transport Awards.
The train operator and its partners won a second award for the way they responded to the Cumbrian floods last autumn, winning the ‘Transport Team/Partnership of the Year’ award at the National Transport Awards. Northern worked with Network Rail, Cumbria County Council and Allerdale Borough Council to bring transport links back to the area following the collapse of Northside Bridge, which connected the two sides of the town.
The team introduced a train service that offered double the usual capacity and frequency and constructed a temporary station in less than a week, ensuring residents could access schools, work, health facilities and more.
The company also walked away with first prize in the ‘Rail Station of the Year’ category in partnership with South Yorkshire Passenger Transport Executive (SYPTE). The award recognises improvements to stations that encourage greater rail use and was awarded to SYPTE and Northern for the extensive improvements to South Yorkshire's stations, rising customer satisfaction and a 16 per cent annual increase in passenger numbers.
Ian Bevan, Managing Director, Northern Rail said: "Both of theses awards are fantastic recognition of our partnership approach to delivering rail services and improvements for passengers.
“We are extremely proud of these accolades which are testament to the tremendous support and hard work put in by our partners and everyone at Northern.”
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Northern Rail is the biggest train operator in Britain, providing 2,500 local and regional train services every day across the north of England, serving a population of nearly 15m. We are now carrying 85 million passengers a year, 34% more than when we started our franchise in December 2004. Northern Rail is operated in joint venture by Serco and Abellio (formerly NedRailways). This joint venture combines
Serco’s world-class service credentials and Abellio’s unrivalled transport industry expertise. Serco has run the highly successful Docklands Light Railway since 1997 while Abellio delivers bus and rail services to over 650,000 passengers in the UK, Germany and the Czech Republic every day. In addition to Northern Rail, Serco and Abellio have the 25-year concession for Merseyrail, which provides urban train services in Merseyside.
Recent Northern honours: Sir George Earle Trophy - RoSPA Awards 2009 (Royal Society for the Prevention of Accidents) Rail Business of the Year and Train Operator of the Year – HSBC Rail Business Awards 2007 Public Transport Operator of the Year - National Transport Awards 2007 Winners – Example of Excellence in Rural Action, Business in the Community Awards 2007 Overall Winners - Community Rail Awards 2007.